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Customer Support
How to Order
We keep the ordering process as simple and straight forward as possible. You may order either our distributors, by email or by phone or fax. Whatever your preference, your order will be easy, secure, and dealt with quickly. You may pay via Purchase Order Number (PO#), credit card or wire transfer.

Orders via your E-mail, your procurement department or fax are simple. All we need is:

§ Product number / Name / CAS No.
§ Delivery address
§ Ordering/billing address (if different from delivery address)
§ Contact information (order or user name, email address and phone number)

Please send your order or any questions to:
§ Americas:
§ Europe; Africa:
§ Asia; Oceania:
Terms of Payment
We always want to establish safe and equal business cooperation . In order to make our cooperation will be more happy , we supply the following payment Options:

1. Usually our payment term is 100% T/T in advance.

2. For long term cooperation client and distributor that signed the agreement with our the payment term is NET 30 days .

3. We accept the following payment method:
§ Wire transfer
§ Credit card
§ Paypal
1. For the client that make the 100% T/T in advance , we promise we will make delivery within 1-3 days after receive the payment.

2. For client that the payment term is net 30 days , we promise make delivery within 1-3 days after get the P/O.

3. If the products that client requested need Re production or customization , we have the right to tell client that delivery time should be postponed.